A Tailor-Made Approach to Guest Satisfaction
A Tailor-Made Approach to Guest Satisfaction
A Flawless Strategy
SWOT BOASTS AN EXTENSIVE PORTFOLIO OF UPSCALE HOTELS & RESORTS INCLUDING LUXURY LIFESTYLE GROUPS SUCH AS THE UNBOUND COLLECTION BY HYATT, MOXY HOTELS BY MARRIOTT AND OTHER INDEPENDENT BRANDS. WITH ITS MANAGING PRINCIPALS CERTIFIED BY HYATT HOTELS CORPORATION, MARRIOTT INTERNATIONAL, ACCOR S.A., NIKKI BEACH HOTELS & RESORTS AND INTERCONTINENTAL HOTELS GROUP. LEVERAGING EACH BUSINESS’ DISTINCT QUALITIES AND CHARACTER BY SUCCESSFULLY IDENTIFYING MARKET TRENDS, UNDERSTANDING THE INTERNAL PROCESSES OF YOUR BUSINESS AND RECOGNIZING HOW TO IMPLEMENT THE MOST SUITABLE STRATEGIES TO CUSTOMIZE EACH PROJECT AS WELL AS ACHIEVING PROFITABILITY THROUGH CUSTOMIZED STRATEGIES DEVELOPS THE MAXIMIZATION OF THE MARKET SHARE AND OVERALL RETURN OF THE INVESTMENT. ATTESTING OUR EFFICIENT BUSINESS APPROACH, ALL HOTELS UNDER OUR MANAGEMENT RATE AMONG THE TOP OF THEIR RESPECTIVE DESTINATIONS ACCORDING TO THE G.S.S. (GUEST SATISFACTION SURVEYS).